Refund Policy

At Brewbot, we are committed to ensuring our customers are fully satisfied with their purchases. If you are not completely satisfied with your order, we will assess your request based on our return, exchange, and cancellation policy. For more details, please refer to our comprehensive policy to guide you through the process.

Processing Time

Approved refunds for paid orders will be processed to the original payment method within 10-15 business days. Please note that the exact time for the refund to reflect in your account may vary depending on your financial institution.

Note: For Cash on Delivery (COD) orders, our customer representative will contact you directly to collect your bank details and initiate the refund process.

Refund Initiation

Once we receive the returned item and verify that it meets our return policy criteria, we will proceed with processing the refund.

Delayed Refunds

If you have not received your refund after 30 business days from the approval date, please contact our customer support team for assistance:

📧 Email: info@brewbot.ae
📞 Phone: +971543925219 

Whatsapp: +971507580576

We are here to help and will resolve any concerns as quickly as possible.